Mimecast’s Email Continuity Service

CST Limited have partnered with Mimecast, a leader in Cloud email services for enterprise, to eradicate any downtime caused in the face of catastrophe. With Mimecast’s Mailbox Continuity functionality that reduces recovery time to almost zero after an email outage, you can maintain your organisations productivity even if access to your email server (or Office 365 server) is interrupted.

Mimecast Mailbox Continuity provides real-time access to email during outages, enabling users to continue to use email while core email infrastructure is offline. Administrators manage email continuity events through the Mimecast Administration Console, initiating and controlling failover during outages. Mimecast email continuity services support variable durations in outages - from 24 hours through to seven days of full failover.

How Does Mimecast Email Security Work?

When your standard email client goes offline, administrators can trigger an email continuity event and switch all email clients to send and receive email directly through the Mimecast platform. This enables IT staff to work at finding the root cause of the outage without being slowed by an overwhelming number of helpdesk calls.
During the outage, users have secure access to their email and calendar information at any time on any device from any location. Once the email server is back online, Mimecast's email continuity service automatically reconnects and synchronises all emails sent or received during the outage.

Mimecast's email continuity service is backed by a 100% service availability SLA, made possible by a highly resilient network of geographically dispersed data centres with built-in redundancy.

Key Benefits for Email Continuity

With Mailbox Continuity from Mimecast, you can:

• Access email via any web browser whenever your normal email client is unavailable
• Access both live and historical email through a familiar interface
• Reduce the complexity of email infrastructure
• Maintain user productivity by enabling access via desktop, web and mobile clients
• Provide users with access to their mailbox folder structure and calendars during outages
• Achieve rapid return on investment with fast deployment and immediate effectiveness.