Technology may fail, but people are targeted first.

Your people are the first line of defence - is your team ready and how to measure if they are susceptible?

2025 has made one thing clear: the biggest risk to your cybersecurity isn’t always technical, It’s human.

Recent social engineering attacks on major UK brands like M&S, Co-op, and JLR have shown how easily a single click, misplaced trust, or with these recent breaches how a well-meaning member of staff can be persuaded to share a confidential credential or for helpdesk staff to action a bogus password reset request.

Join CST and our expert partners Pentest People for an eye-opening webinar where we unpack how these real-world breaches happened and how your team can avoid the same fate.

From phishing to vishing, credential theft to insider risk, this session will help you identify, measure, and mitigate your exposure to human-focused attacks. You’ll also get an inside look at CST’s rapid-response Incident Services, powered by Pentest People.

What You’ll Learn

• Social Engineering in 2025
  Real-world breakdowns of the M&S, Co-op & JLR attacks - what went wrong and why it matters.
  
  
• Root Cause: People, Process, or Pressure?
  How simple human decisions can lead to major security failures.
  
  
• Testing the Human Layer
  Practical steps to assess and improve your team’s resilience against social engineering. Staff security awareness training has become normal over the last few years, and yet Organisations with huge IT budgets continue to fall fail of these attacks. Even regular ethical Phishing of staff are not always preventing these Vishing attacks.
  
  
• From Incident to Action
  Learn how Incident Response preparation and planning can ensure an organisation is able to respond faster and stronger. Industry reports and post attack analysis are recommending having a rehearsed IR plan to reduce to time to act, as the faster the response the lower the impact.
  
  
• Live Q&A with the Experts
  Your chance to ask the panel how these lessons apply to your organisation.